The use of this website implies unconditional agreement with the terms of use. Please read these terms carefully before using the website. artcaterinamaraveli.gr reserves the right to change the terms of use at any time.

Intellectual Property

The name, trademark, logo, images*, graphics, distinctive features, texts, and any other content contained on the website artcaterinamaraveli.gr are protected intellectual property assets. Trademarks, names, or other intellectual property rights of third parties displayed on the website are protected by law. Users are prohibited from copying, reproducing, distributing, making available, transmitting, or using them in any way beyond the uses explicitly defined on this website.

Personal Data Protection

artcaterinamaraveli.gr has the right to maintain a file and process any personal data of visitors to this website to the extent required for its proper operation and development. Visitors retain the right to information, access, and objection to further processing in accordance with Articles 12 and 13 of Law 2472/97 for the protection of personal data.

User Liability

Every user of the website agrees to the Terms of Use and the Personal Data Protection Policy and undertakes not to use this or any element, information, or other content displayed, originating from, or composed of it, confidential or not, hidden or apparent, in any way – including publication, intervention, (re)transmission, copying, data transfer, messages, viruses, software, hardware, files, etc. – to perform actions that could or would cause harm, damage, or injury to the Company’s property or other assets or rights.

Products & Prices

The products sold on artcaterinamaraveli.gr are presented exactly as they are, with slight deviations in colors between what the customer sees on their personal computer screen and the final product, due to the different representation of natural colors on digital screens, as well as variations in colors from one screen to another. Technical specifications and prices are valid unless subject to a typographical error.

Price

The prices displayed on artcaterinamaraveli.gr for each of the products sold therein are net, including VAT. Shipping costs are listed separately. artcaterinamaraveli.gr reserves the right to revise its prices at any time. Shipping costs for products are calculated according to the rules stated on the Shipping Methods page.

Dimensions

The dimensions mentioned on the website may differ from the actual ones by a very small percentage, less than one centimeter.

Payments

The price of products and any possible shipping costs will be paid on the delivery date, in case of cash on delivery (valid only for orders within Greece), through online payment, or via deposit to a designated bank account. artcaterinamaraveli.gr reserves the right to verify, by its chosen method, the identity and truthfulness of the order. Additionally, artcaterinamaraveli.gr reserves the right to reject all orders from a customer with whom there is an ongoing dispute or doubt about the sincerity of the order. The customer is contractually responsible for all orders placed on artcaterinamaraveli.gr.

Order Delivery

artcaterinamaraveli.gr makes every effort to deliver orders available on its website as soon as the order is confirmed by the customer, within the specified deadlines. Delivery is made to the address specified by the customer, where the customer undertakes to receive the product. The seller cannot be held responsible if they are unable to deliver the product due to errors in delivery details such as name and address. Products must be shipped to the customer using the method chosen by the customer. If applicable, the transportation cost must be paid by the customer, as indicated during the ordering process. Upon delivery, the customer must carefully inspect the condition of the packaged product and express any reservations if the products are missing or have been damaged. Any complaints regarding missing or damaged products upon delivery must be made within three days, excluding holidays, from the receipt of the order.

Delivery Time

The delivery time depends on the selected shipping method and the final destination of the products. More details are provided on the Shipping Methods page.

Cancellation Policy

The customer has the right to cancel the order, provided that the shipment of the order has not commenced. Cancellation is made upon the customer’s request via email or phone communication. Cancellation of the order can also be done at any stage before the order is completed. During the online process, there is the option to cancel the order and remove the products from the shopping cart.

Ownership Explanation

artcaterinamaraveli.gr retains ownership of the ordered products until full, actual payment of the price. If, for any reason, the product has been delivered to the customer but the payment has not been made, artcaterinamaraveli.gr is entitled to take back the product. However, the customer remains responsible for the newly delivered products.

Return Policy

Our products (paintings) are in stock within our physical store and are ready for shipment. Changes and returns of products are only accepted if the product you received is defective or if a different product from your order has been shipped to you. The time limit for returns is set at 14 days from the date of receipt, provided you have already notified our company within 3 days of the date of receipt by email at maraveliart@gmail.com or at 22213-09932. For replacement, the defective or incorrect product must be returned within its original packaging unused, while any shipping costs are borne by artcaterinamaraveli.gr.

Liability

artcaterinamaraveli.gr cannot be held responsible for any damage that occurs to the product after it has been received by the customer. Proper packaging ensures that it arrives intact to the recipient. However, artcaterinamaraveli.gr is available to the customer via email or phone for any issues that may arise.

Customer Identification

It is mandatory to collect names and addresses of customers for the purposes of (remote) distance selling, as this information is necessary for the processing and shipment of orders. Failure to provide this information results in the non-validation of orders. artcaterinamaraveli.gr may collect additional information in order to improve its services or inform customers about offers or other promotional activities, only if the customer agrees to this. The customer has the right to access and correct this information through the specific section on artcaterinamaraveli.gr or via email at maraveliart@gmail.com. At this address, a request for the complete deletion of personal information can also be sent.

Force Majeure

artcaterinamaraveli.gr cannot be held responsible for the obligation to deliver its products in the event of events beyond its control. Specifically, cases of force majeure include floods, fires, natural disasters, accidents, total or partial strikes, war, riots, or government decisions.

Disputes

In the event of disputes, Greek contract law applies. All disputes regarding the validity, interpretation, or execution of this agreement must be brought before the competent authorities. However, artcaterinamaraveli.gr reserves the right to resort to justice through the competent judicial authorities.

Transaction Terms

Prices quoted include 24% VAT. You have the option to choose whether your payment will be made with a retail receipt or an invoice. An invoice is issued to companies and freelancers if they fill in the following details during their order:
Company name
VAT number
Tax Office
Activity Address